FAQ

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What refractory and insulation materials do you mainly provide?: We cover mullite, high-alumina, and ceramic fiber systems, and can recommend selections and packages based on operating conditions.
Do you support custom sizes or special conditions?: Yes. We can provide integrated material and structural designs based on equipment dimensions, temperature ranges, and corrosive media.
What is the typical lead time?: Standard models are in stock. Custom products are scheduled after formulation and process confirmation; timing follows the confirmation order.
Can you provide technical selection and installation advice?: We provide thermal calculations, material matching, and installation guidance to help reduce energy use and improve stability.
Can you provide samples and test reports?: We can provide samples and key performance reports based on project needs for on-site validation and selection comparison.